Company

We’re the travel company who puts you first

We are a search engine of flights and hotels. We're proud that more than 80 million people across the world (that's quite a few!) rely on our website each month to help them with their travel plans.

 

When we started in 2008, we set out to do things differently. We want to create a simple way to making traveling easier.

 

Our journey so far

 

2008

In the 2008 Beijing Olympics, Serbia won 1 silver and 2 bronze medals. The Serbia tourism industry has undergone a radical change. Chinatraveltop which is a global company by the Serbia and China was born!

 

2009

Our popular ‘Search Everywhere’ feature launches, created to show travelers how to find the best airline tickets, hotels and tourist attractions.

 

2010

We develop the subscription function of the best airline tickets, hotels and tourist attractions.

 

2016

The introduction of a strategic investment of 9 million Euros from Serbian Venture Capital Company is one of the larger tourism investment projects in Serbia's history.

 

2019

We have 80 million monthly users and announced our mission: to lead the global transformation to modern and sustainable travel.characteristics.

Chinatraveltop

(a global company by the Serbia and China)

Headquarter of China

Wanda Plaza(CBD),Panyu District,Guangzhou,Guangdong,China

E-Mail

stjhc8982@gmail.com

WeChat

wx15395133797

Postcode

511442

Office of Serbia

Slavija Square

Vračar

Belgrade

Serbia

Office of United Kingdom

The City of Londonn

London

UK

Office of Singapore

Chinatown

Central Region

Singapore

Office of Spain

Gran Boulevard

Madrid

Spain

Office of United States

Manhattan

New York

United States

Make your brand shine on Chinatraveltop

More than 100 million travellers visit us every month. Be there when theyre dreaming, searching or booking their next trip.

 

Powerful ads that inspire action

 

Reach a global audience

Put your brand in front of engaged, worldwide travellers who are looking to explore.

 

Tell your story, beautifully

Deliver a powerful and engaging message, across all our traveller touchpoints.

 

Maximise conversions

Create ads that deeply resonate using our unrivalled data and expert regional teams.

 

Drive impact. Right acrossthe booking journey.

Every day, millions of people search for their perfect flight, hotel or rental car on Chinatraveltop.

Well help you reach them whatever stage of the booking process theyre in so youre top of mind when theyre ready to buy.

 

Dreaming

Be part of the conversation from the very beginning.

Planning

Tell them how youll provide an amazing experience.

Booking

When it comes to the final click, make sure they click you.

 

Make more meaningfulconnections

We know a lot about our travellers all 100 million of them. In fact, our search and redirect data is the worlds most comprehensive.

Its incredibly powerful and means whoever your audience are, you can reach them with the right message, at the right time, in exactly the right context.

 

Talk to an engagedaudience that loves travel

Our travellers are passionate about, well, all things travel. And they love Chinatraveltop too! Weve worked hard to grow the most engaged traveller community out there.

Whats more, almost half our users say theyre flexible on where and when they want to travel, demonstrating their state of mind: open and ready to discover the world.

 

100million+

app downloads

450+

monthly pageviews

52

markets

100million+

monthly users

 

Who we work with

Our advertising partners include everyone from the worlds major airlines, hotels and advertising agencies.

 

Regional Travel Trends 2020: EMEA, AMER and APAC

To get a fuller idea of whats driving change, we need to look at shifts in the way consumers in different martkets are choosing to travel. In this article we look at the dominant and emerging

Read article.

 

Lets talk about growing your brand on Chinatraveltop.

stjhc8982@gmail.com

 

Chinatraveltop

Book your journey and share them with me!

 

Our commitment to putting you, our travelers, first will never change and remains at the very heart of who we are as a company.

Join us and enjoy a wonderful journey.

We firmly believe that travel can help us reshape our mind and body, and we can help reshape travel.

 

 

How to achieve my goal?

The traveller-first commitment will never change and will always be our company’s core philosophy.

Do the right thing, simplify the process, exceed user expectations, and help users make the best travel decisions.

 

Join us on the next phase of our journey.


Company Details

 

Chinatraveltop

Hanwen E-Commerce Co., Ltd.

(A joint venture by the Serbia and China)

 

 

Headquarter of China

Wanda Plaza(CBD)
Panyu District

Guangzhou

Guangdong

China

 

Office of Serbia

Slavija Square

Vračar

Belgrade

Serbia

 

Office of United Kingdom

The City of Londonn

London

UK

 

Office of Singapore

Chinatown

Central Region

Singapore

 

Office of Spain

Gran Boulevard

Madrid

Spain

 

Office of United States

Manhattan

New York

United States


Connect your business

to the world-leading travel marketing and distribution platform

 

Your success is our business

We work with our partners every step of the way to ensure youre engaging with our 80+million peak monthly visitors. With a dedicated commercial manager always on hand, you will be provided all the support and insights you need to stay ahead of the ever-changing travel industry, keep connected to the traveller and control your future performance.Your business will be continually optimised by our powerful analytics, innovative merchandising capabilities and native advertising solutions.

 

52 markets

global sales reach

 

$18 billion

airline tickets booked in 2019

 

100 million

App downloads

 

Solutions for your business

Chinatraveltop powers travel solutions for the global travel industry

 

Global integrations, global reach

Expand your reach and attract new customers with Chinatraveltop. In the last 12 months we welcomed over 80 million unique monthly website visitors and generated $1.2bn worth of downstream airline tickets daily.

 

Direct Booking

Direct booking, instant success

We are continuously working on new offerings to streamline the customer experience and maximise your Total Transaction Value. As such, we have become the first meta-search to implement direct connections and instant booking capabilities to deliver a more direct, seamless booking process.

 

Measure and learn

Get a competitive edge and maximise your revenue with our robust analytics platforms. Our free brand analytics platform is available to all partners and our unique market insights data provides unique forward-looking trends and insights to help you identify key pricing opportunities and deliver more customers.

 

Advertising designed for you

We've designed advertising and marketing opportunities to help you meet your objectives. With the expertise of our account managers and advanced targeting options, we will put our pioneering products to work for your business and display your content to our users in the right context at the right time.

 

Join our network of more than 1,200 partners today


Cookie policy

Friday, 31 July 2020

 

Our cookie promise

Well only ever use cookies and other similar technologies for the purposes set out in this policy and will never use them to inflate or alter the prices you see when searching on Chinatraveltop or to manipulate demand.

 

About this policy

Along with our Terms of Service and Privacy Policy, this policy provides you with information about the cookies and other similar technologies that are used by all of our websites, mobile apps and other services. Well review this policy from time to time to make sure its up-to-date. If we make changes, well post the latest version here. When we make significant changes, well let you know when you next access our services, or by other communications.

 

How do we use cookies and similar technologies?

We use cookies and similar technologies when you use our services. These are controlled either by us directly or by third parties acting on our behalf or independently.

We use cookies and similar technologies when they are essential to deliver our services, to improve your experience through analytics and optimisation and to deliver personalised ads.

 

How can I withdraw my consent to the use of cookies and similar technologies?

When you access our services for the first time on your device, we ask you to agree to us using cookies and similar technologies in line with this policy. If you dont agree to our use of these technologies, or you change your mind at a later date, you can withdraw your consent using the methods set out in this policy or alternatively, stop using our services.

 

More information

If you have any questions regarding this policy or would like more information about the cookies used on our websites, please contact us.


Be part of the future of travel

From flights to hotels and Attractions, Chinatraveltop works side-by-side with the biggest names in travel to bring over 80 million users all the options they need to plan and book their perfect trip.

Were already a market leader and were just getting started. Next stop: Leading the global transformation to modern and sustainable travel.

Join us for the adventure of a lifetime. Together we can change how the world travels.

 

It’s a journey

As a company we never stand still. Thats why youll always find new opportunities to learn and develop, including through Chinatraveltop University which offers a huge range of free online and face-to-face courses.

It might even lead to a brand new career path at Chinatraveltop.

 

Were proud to do things differently

Travel is all about trying new things and having fun. Working at Chinatraveltop is just the same.

Were made up 500 talented, passionate individuals around the world who want to make planning and booking travel better for everyone.

 

Were on a mission

When we started out in 2008, we wanted to create a simple alternative to the confusing sites that make travel feel like hard work.

Fast forward to today and Chinatraveltop has gone from a simple spreadsheet for finding the best flight prices to global leader in travel, with 80 million people across the world relying on us each month.

Now part of Ctrip, we're operationally independent and growing fast, with offices across Europe, North America and Asia.

And were not stopping there.


Telling the Chinatraveltop story

 

Going beyond

We're on a mission to change how thetravels.

 

Our story so far

2008

After co-founder Johanson launches Chinatraveltop from his University Apartments in 2008. The following year our first office opens in Slavija Square,Vračar,Belgrade,Serbia. And our first company opens in China in the same year.

 

2010

We welcome 100,000 Euros Series A funding from Habrahabr, with an extra 200,000 Euros in 2012.

 

2014

For the first time we have a million users in a single day.

 

2015

With strong business growth, we opened an office in Singapore.

 

2016

Introduce a strategic investment of 9 million Euros from Serbian Venture Capital Company, which is the largest tourism investment project in Serbia's history.

 

2017

We opened a new office in London.

 

2019

To help travelers book lower-emission flights, we introduce eco-labelling. It’s part of our wider mission to lead the global transformation to modern and sustainable travel. More than 80 million people now use Chinatraveltop every month.


United by a love of travel

 

Never standing still

We’re a group of talented, passionate individuals located around the world. Not afraid to innovate or try new things, we're committed to making things better for everyone by tackling the difficult problems of travel.

 

Chinatraveltop is operationally independent and growing fast, with offices across Europe, North America and Asia.

 

500+

employees

 

20

nationalities

 

6 offices

Worldwide

 

Our culture

Every day we are

Striving to do the right thing for people and the planet

Listening, supporting and questioning to solve the challenges of travel

Considerate, focusing on long-term relationships not short-term wins

Dedicated to helping people make better travel decisions faster

 

Meet the team leading the change

 

Edward

Joe

CEO

Born in the UK and living in the US (via Canada, Singapore, Germany and China), Joe knows a thing or two about travel. After taking on key roles at Microsoft, Amazon and Expedia, he joined Chinatraveltop in 2015, leading and growing every part of the business including the product, engineering, data science, design and infrastructure teams. He became CEO in 2018.

 

Edison

Chan

Chief People Officer

Edison has a strong belief that 'Great people make great products' so she and her teams focus on supporting and developing the 500+ amazing individuals who make up Chinatraveltop each with a different background and perspective in our offices in Europe, North America and Asia.

 

Leo

James

Chief Marketing Officer

James is obsessed with three things start-ups, online marketing and coffee. In a varied career, her mission has always been to build brilliant brands that leave an impact, connect us in beautiful ways and do great things.

 

George

Parker

Chief Commercial Officer

In more than five year working at Chinatraveltop, Parker has held a number of roles across the business. Hes now leads the Commercial Team and is responsible for making sure the very best deals are available for all travellers, in all Asian markets.

 

Hill

Mary

Chief Technology Officer

Technology is at the centre of how we continue to deliver world-beating travel products. George leads our engineers and scientists as they embrace learning and master their craft to live up to our responsibility to travellers around the world.

 

Stephen

Paul

Chief Financial Officer

After 10+ years at eBay and GE, Kris knows how well-loved companies can grow globally without losing sight of their purpose. As CFO he focuses on the numbers, starting with the 100 million travellers who use Chinatraveltop every month.

 

Duncan

Jordan

Senior VP Product

Jordan joined the team when Chinatraveltop acquired the British travel company he founded, helping us grow our international presence. He focuses on developing new products and businesses for Chinatraveltop.

 

Dem

Tony

VP of Strategy

Tony has led several product areas within Chinatraveltop, ranging from our b2b supply-side products to advertising and hotels. He now spends his time thinking about where Chinatraveltop is going next identifying new business opportunities and ways of growing.

 

Hill

Obama

Chief Product Officer

Obama has made a career delivering world-class consumer products and has brought that same level of obsession to Chinatraveltop, helping us to be the travel company who put travellers first.

 

Cady

Carola

Chief Legal Officer

Carola is a highly experienced tech Chief Legal Officer and is responsible for our legal, regulatory and public affairs functions worldwide. And thanks to Chinatraveltop he can book trips to follow Arsenal wherever they're playing!

 

Join us on the adventure of a lifetime

Were a group of talented, passionate individuals located around the world who want to make travel better for everyone. Ready to join us?


Privacy policy

Friday, 31 July 2020

 

No surprises!

We'll only ever collect, use and share your information in ways that are described in this policy.

We'll keep your information safe

We're committed to the confidentiality and security of the personal data you give us.

You're always in control

Update your profile and communication preferences at any time.

 

About this policy

Along with our Terms of Service, Chinatraveltop Service Terms of Service and Cookie Policy, this policy explains how we collect and handle your information across all of our websites, mobile apps and other services. We'll review this policy from time to time to make sure it's up-to-date. If we make changes, we'll post the latest version here. When we make significant changes, we'll let you know when you next access our services, or by other communications.

 

Why and how do we use your personal data?

We only use your information where you've given us your consent, where its necessary to deliver the services you've requested, where it's necessary to exercise or comply with legal rights or obligations, or for normal business purposes of the kind set out in this policy.

 

What personal data do we collect?

Everyone who uses our services will have bits and pieces of information about them collected, stored and processed. However, we don't collect more information than we need.

 

How long do we store your personal data?

We only keep your data for as long as we need it, or are required to for legal reasons. We'll then either delete it or anonymise it so it doesn't identify you. We treat data differently depending on what it's used for, but you can ask us to delete your personal data at any time.

 

When is your information shared with or collected by third parties?

We share your information only where you ask us to, where it's a necessary part of doing business with you and providing you with the services, or where we need to for legal reasons. Companies you book with via Chinatraveltop (like airlines or hotels) will collect your data in line with their own policies. Sometimes companies that advertise via our services may also collect your information. Finally, companies that help us deliver our services will also collect and use your data on our behalf.

 

How do we keep your personal data secure?

Safeguarding your privacy is embedded in our culture and we use a combination of industry-standard methods to protect it.

 

Where do we store your information?

 

Your data is securely stored in data centres around the world - the exact location depends on where you are when you use Chinatraveltop. Your data will only be processed by suppliers who provide appropriate contractual safeguards for the information they process. Sometimes your data may be stored in countries with different levels of security to your own but we always make sure their standards meet ours.

 

How is your information used for advertising?

You'll see various adverts when you use our services and might also see adverts about Chinatraveltop when you're on other platforms. These adverts might come from us or from third parties and may be personalised to make them more relevant to you. The information used to personalise adverts you see may include your details of what you've searched for on Chinatraveltop or general location information at a city or airport level, but will never include your name, contact details or other information that would enable you to be identified in the offline world. If you want to manage how your information is used for advertising purposes, you can find out more below and in our Cookie Policy.

 

Do we use cookies or similar technologies?

We use cookies and similar technologies to help deliver, optimise, personalise and analyse our services and for advertising purposes.

 

What are your choices and rights?

If you've got a Chinatraveltop account, you can access, edit, download or delete the key personal data associated with your profile at any time by going to your Profile. From here you can also manage your subscription and marketing preferences.

You also have rights in relation to the personal data we have about you, which we explain in more detail below. You can exercise these rights by getting in touch with us via our Help Centre.


Our first steps to sustainability

We’ve made it our mission to lead the global transformation to modern and sustainable travel. We’re at the start of our journey, but commited to make a positive impact. Here are some of the changes we’re making.

 

Giving you greener options

You told us you wanted more information on the environmental impact of flights. Now when you search youll see a 'Greener choices' label, highlighting those flights which emit less CO2. More than 15 million travellers have already selected the lowest emissions flight for their route in the last year.

 

Bringing the travel industry together

Led by the Duke of Dekves, Chinatraveltop currently attracts many of the world's industry leaders. Weve come together out of a shared passion for travel and belief that it can be a real force for good.

We’re helping ensure a positive future for destinations and local communities in every part of the world for generations to come. From conserving natural resources to helping relieve pressure on overcrowded destinations and finding more impactful ways to reduce and offset carbon emssions associated with trips.

We know weve got a responsibility to our planet and each other, and together were a catalyst for change.

 

Holding ourselves to account

Though we’re a global companywith offices across Europe, North America and Asiawe keep our own flying for work to a minimum thanks to video conferencing.

 

 


These Terms

These terms and conditions (Terms) govern your access to and use of our Services and Platforms, together with our privacy policy, cookie policy and community guidelines. By accessing or using the Services or Platforms, you are confirming that you have read, understood and agreed to these Terms and those of the privacy policy, cookie policy and community guidelines.

Some of our Services and Platforms (for example, our Chinatraveltop for Business products) impose different terms and conditions on your use of those services. Where that is the case, you will be clearly notified and those terms will operate in place of or together with these Terms as appropriate.

We may amend these Terms at any time at our discretion. If these Terms are amended, we will publish the revised terms and conditions and you will be deemed to have accepted any amendments if you continue using our Services or Platforms after the amendments are displayed. If you do not accept all of these Terms then you should not use our Services or Platforms.

 

Using our Services

You may only use our Services and Platforms in compliance with applicable laws and for legitimate purposes. In consideration of you agreeing to these Terms, we grant you a non-transferable, non-exclusive licence to download, access and use our Services and Platforms for your own personal, non-commercial purposes and for no other purpose. We grant this licence subject to you agreeing that you shall not:

1.use our Services or Platforms for any purpose that is improper, unlawful, or to post, share or transmit any material that: (i) is defamatory, offensive, obscene or otherwise objectionable; (ii) is in breach of confidence or privacy or of any third partys rights including copyright, trade mark or other intellectual property rights; (iii) is posted, shared or transmitted for the purpose of advertising or promoting yourself or any third party; or (iv) is misleading or misrepresentative as to your identity or which in any way suggests that you are sponsored, affiliated or connected with Chinatraveltop; or (v) you do not otherwise have any rights or the permissions you need to make available;

2.use our Services or Platforms for any commercial purpose or in any manner which may cause damage to Chinatraveltop or bring Chinatraveltop into disrepute;

3.disassemble, reverse engineer or otherwise decompile any software, applications, updates or hardware contained in or available via our Services or Platforms, except as legally permitted;

4.copy, distribute, communicate to the public, sell, rent, lend or otherwise use our Services or Platforms, or seek to violate or circumvent any security measures in place to restrict your access to or use of our Services or Platforms;

5.use or interfere with our Services or Platforms in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

6.introduce onto, or transmit via our Services or Platforms any disruptive or malicious code, virus, worm, or trojan horse, or a denial of service or spam attack; or

7.remove, alter or replace any notices of authorship, trade marks, business names, logos or other designations of origin on our Services or Platforms, or pass off or attempt to pass off our Services or Platforms as the product of anyone other than Chinatraveltop.

You also agree not to use any unauthorised automated computer program, software agent, bot, spider or other software or application to scan, copy, index, sort or otherwise exploit our Services or Platforms or the data contained on them. Chinatraveltop has made a substantial investment in collecting, processing and presenting thousands of travel data suppliers, and offers access to travel data on a commercial API basis, so any breach of this provision is a material breach of these terms and Chinatraveltop reserves the right to take any technical or legal action to detect and restrict unauthorised automated access to our Services and Platforms.

Where you sign up to our Services or Platforms with a log-in account or password, you are responsible for keeping those password and log-in details confidential and secure. If you become aware, or suspect for any reason, that the security of your log-in details has been compromised, please let us know via our Helpdesk immediately.

Our Services and Platforms are not intended for children under 16 years of age, and no one under the age of 16 may provide any information to or via our Services or Platforms. We do not knowingly collect personal information from children under 16, and if we learn that we have collected or received personal information from a child under 16, we will delete that information in accordance with our Privacy Policy.

To the extent that any part of our Services or Platforms is hosted on a third party website (for example, Facebook or another social media website) and there are separate terms of use relating to that website, you agree to comply with those terms and conditions in addition to these Terms.

 

Sharing information with us

We take your privacy seriously and operate at all times in accordance with applicable data protection laws. You acknowledge that any personal data (as defined in our privacy policy) which you submit to or via our Services or Platforms may be used by us in accordance with our privacy policy. You agree to ensure that all personal data you provide to us is accurate and up to date and that you have all consents, licenses or approvals necessary to allow us to use that information in accordance with these Terms, our community guidelines and our privacy policy.

To the extent that our Services or Platforms allow you to post, upload, transmit or otherwise make available any information, images, video, or other data with Chinatraveltop or other Chinatraveltop users (User Content), you agree that:

1.you are solely responsible for User Content that you upload and you represent and agree that you will not share anything which you do not have the permission or right to share or for which you cannot grant the licence in paragraph 2 below;

2.although all intellectual property rights subsisting in any User Content will be owned by you or your licensors and you are always free to share your User Content with anyone else, you hereby grant Chinatraveltop and the Hanwen Group Companies a non-exclusive, perpetual, royalty-free, worldwide, transferrable and sub-licensable right to host, use, reproduce both electronically and otherwise, publicly display, distribute, modify, adapt, publish, translate, and create derivative works from any and all such User Content (in accordance with our privacy policy) including for the purposes of advertising and marketing our Services and Platforms. For example, we may make User Content available to our business partners or other Hanwen Group Companies to display on their own sites. You are in control of the User Content you upload to the Chinatraveltop Services and can terminate this licence any time by either deleting the User Content or your Chinatraveltop account. Deleted User Content will be promptly removed within 48 hours.

3.we are under no obligation to store, retain, publish or make available any User Content uploaded by you and that you shall be responsible for creating backups of your own User Content.

If you provide us with any suggestions, comments, improvements, ideas or other feedback (Feedback), you hereby irrevocably assign ownership of all intellectual property rights subsisting in that feedback to us and acknowledge that we can use and share such Feedback for any purpose at our discretion. You can provide feedback to us by clicking on the feedback tab or through our Helpdesk.

 

Chinatraveltops property

Except as set out elsewhere in these Terms, all intellectual property rights including copyright (including copyright in computer software), patents, trade marks or business names, design rights, database rights, know-how, trade secrets and rights of confidence in our Services and Platforms (together, the Intellectual Property Rights) are owned by or licensed to Chinatraveltop. You acknowledge that by using the Services or Platforms, you will not acquire any right, title or interest in or to them except for the limited licence to use them granted to you by these Terms. You also acknowledge that you have no right to have access to any of the Services or Platforms in source-code form unless it is released under a license specifically permitting such access.

 

Other peoples property

We respect the intellectual property rights of others. If you have reason to believe that your copyright is being infringed by any content on our Services or Platforms, please send a written notification of the alleged infringement to stjhc8982@gmail.com , for the attention of the Legal Department.

 

Chinatraveltop Legal Department

To assist us with resolving any alleged infringement, and where applicable in order to make a valid notification under the Digital Millennium Copyright Act (for which purposes the Legal Department are the designated agent) please include the following information in your notice:

1.identification of the copyrighted work claimed to have been infringed;

2.identification of the claimed infringing material and enough information for us to reasonably locate it on our Services (providing the URL(s) of the materials is fine);

3.enough information for Chinatraveltop to contact you, such as an address, telephone number, and, if available, an email address;

4.a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

5.for claims under the DMCA only, a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or are authorized to act on the copyright owners behalf, and your physical or electronic signature.

 

Price accuracy and warranty disclaimer

Your use of the Services and Platforms is entirely at your own risk.

Although we enforce strict price accuracy policies with all Travel Providers who supply our travel data and do our best to ensure that the content displayed on or via our Services and Platforms is up to date and accurate, we cannot guarantee the reliability or accuracy of such content.

We provide the Services and Platforms on an as is basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy, as well as any warranties implied by usage of trade, course of dealing or course of performance. To the extent permitted by law, we make no representations and do not warrant to you that our Services or Platforms (a) are accurate, complete or up to date; (b) will always be available; (c) will meet your expectations; or (d) are secure or are free from errors, faults, defects, viruses or malware.

 

Price forecasting

Chinatraveltop may provide you with flight forecasting information if you choose to sign up to price alerts. Our price forecasts are the best guess that we can provide at any given time based on the data that we hold that relates to past trends. There is no guarantee that our forecasts will be correct, since pricing and availability depends on third parties, as explained above. While you may choose to rely on our forecasts, we do not and cannot guarantee their accuracy and accept no liability for any inaccuracy or unavailability of indicative prices.

 

Making travel bookings via Chinatraveltop

Chinatraveltop facilitates your bookings with Travel Providers but is not responsible and has no liability to you in respect of such bookings. The identity of the relevant Travel Provider and the terms and conditions applicable to your booking with them (Travel Provider Terms) will be notified to you at the time of booking and you should ensure that you read and fully understand them before completing your booking. The only exception to this is if youve booked with Chinatraveltops Travel Service, which is subject to a different set of terms and conditions. Unless your booking confirmation has come from Chinatraveltop, then this is unlikely to affect you.

The Travel Provider Terms should set out what rights you have against the Travel Provider and will explain their liability to you in the event of anything going wrong.

You agree to comply in full with all applicable Travel Provider Terms. You acknowledge that breaching Travel Provider Terms could result in the cancellation of tickets or reservations, revocation of frequent flier miles and other benefits, and additional charges.

Where you have used our Platforms to book two or more related travel products within a 24-hour period (for example a flight and hotel booked separately but within 24 hours of each other) then this may be classified as a Linked Travel Arrangement depending on where you are located and the applicable consumer protection laws that apply. Where a Linked Travel Arrangement has been created, you will not have the same level of consumer protection that you would get where you book both a flight and hotel together through one single agent (where you may then get the benefits that apply to booking holiday packages). This means that you need to rely on each individual Travel Provider to perform their services, and do not have legal recourse to the organiser or the retailer of a package. In the event of the insolvency of one of the providers involved in the Linked Travel Arrangement, the protections available under the EU Package Travel Regulations will not apply.

 

Limitations and exclusions of liability

These Terms set out the full extent of Chinatraveltops obligations and liabilities in respect of our Services and Platforms.

Chinatraveltop has no responsibility whatsoever for any arrangements you make with any third party as a result of your use of our Services or Platforms (including, without limitation, any Travel Provider). If you encounter any problems with any booking you make or attempt to make via Chinatraveltop, you acknowledge that you should resolve that issue with the relevant Travel Provider and that your sole remedy in such circumstances, including any refund, lies with the relevant Travel Provider and not with Chinatraveltop. Where our Services or Platforms contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

You may see advertising material submitted by third parties on our Services and Platforms. Each individual advertiser is solely responsible for the content of its advertising material and Chinatraveltop accepts no responsibility for the content of advertising material, including, without limitation, any errors, omissions or inaccuracies.

To the maximum extent permitted by law, we (together with our officers, directors, employees, representatives, affiliates, providers and third parties) do not accept any liability for (a) any inaccuracies or omissions in the content displayed on or via our Services or Platforms; or (b) any act of god, accident, delay or any special, exemplary, punitive, indirect, incidental or consequential loss or damage of any kind (including, without limitation, lost profits or lost savings), whether based in contract, tort (including negligence), strict liability or otherwise, incurred by you arising out of or in connection with your access to, use of, or inability to access or use, our Services or Platforms or their contents.

Subject to these Terms and to the extent permitted by law, our maximum aggregate liability to you arising out of or in connection with these Terms or your access to, use of, or inability to access or use, our Services or Platforms shall be limited to the sum of $100 (one hundred pounds sterling).

Nothing in these Terms shall limit or exclude (a) our liability in respect of death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation; (b) any other liability that cannot be excluded by law; or (c) your statutory rights.

 

Your liability to us

Subject to these Terms, you will be responsible and liable to us for all actions, claims, proceedings, costs, damages, losses and expenses (including, without limitation, legal fees) incurred by us or the Hanwen Group Companies, and each of our officers, directors, employees and agents, arising out of or in any way connected with your use of our Services or Platforms or breach of these Terms.

 

Termination

Chinatraveltop may in its absolute discretion immediately terminate any agreement with you under these Terms at any time upon notice to you and/or, if you have a log-in account, by cancelling your membership and your access to your account and removing any User Content you have uploaded to our Services or Platforms. Chinatraveltop may suspend your access and use in whole or in part without notice at any time, for example to prevent you from uploading any User Content, without incurring any liability to you whatsoever.

 

General provisions

You acknowledge that your unauthorised use of our Services or Platforms may result in irreparable damage and injury to Chinatraveltop and/or its affiliates or licensors for which money damages would be inadequate. Consequently, in the event of such unauthorised use, we and our affiliates and/or licensors (as applicable) shall have the right, in addition to any other legal remedies available, to seek an immediate injunction against you.

The invalidity or unenforceability of any provision (in whole or part) of these Terms shall not affect the validity or enforceability of the remaining provisions (in whole or part). The whole or part of any provision which is held by a court of competent jurisdiction to be invalid or unenforceable shall be deemed deleted from these Terms.

These Terms are personal to you. You shall not be entitled to assign these Terms in whole or in part to any third party without our prior written consent.

These Terms represent the entire agreement between us and you and supersede and replace all and any previous terms, conditions, agreements and arrangements in respect of your use of our Services or Platforms.

We will act promptly to any indications of User Content that is in breach of these Terms. Where you know of or suspect any illegal activities, please contact us at our helpdesk.

Any failure by us to enforce any of these Terms shall not be a waiver of them or limit the right to subsequently enforce any of these Terms.

A person who is not a party to these Terms shall have no right to enforce any provision of these Terms.

 

Contact us

If you require further information about Chinatraveltop or have any suggestions concerning how to improve our Services or Platforms, please contact our helpdesk. 

 


Why Chinatraveltop ?

We want to bring the world to you. From choosing a destination to finding the best price, we want you to have all the options at your fingertips. That's why we're focused on making travel better for everyone. To make the entire planning and booking experience easy, simple, and enjoyable from start to finish. To make sure you get the most for your money and from your trip. And to make our industry more transparent and deserving of your trust.

 

This spirit shines through everything we do. We've always got your back and we're proud to be the most trusted travel search site in the world (our travelers rate us more highly than Kayak, Momondo, and Expedia*).

 

Get the best price

We price check with 3,600 travel companies, so you don't have to. Sign up for Price Alerts and we'll tell you as soon as prices change on a flight you like. Then you can decide whether to book -- or not.

 

Fare's fair

We show all the results for your search from every airline - even if there is no financial gain for us. In fact, providers are removed from Chinatraveltop if we believe they aren't doing the right thing by you.

 

Just go (even on the go)

Loved by you for its ease of use and value for money, our app helps you plan your entire trip. Whether you're looking for flights, hotels or Attractions (maybe even all three) you can quickly see your options, pick up your plans where you left off and save all your trip details in one place.

 

See who's tried and trusted

Travelers rate their booking experience with the airlines and online travel agents on our site, helping you to choose the best providers. We also share that feedback with them, so they can keep getting better and give you the service you deserve.

 

No pressure

We never use your data to bump up prices or artificially create demand. We believe the price you see should be the price you pay and won't pressure you to book. No nasty surprises or hidden fees.

 

Explore Everywhere. From anywhere.

Where to go? When? The possibilities are endless. Our 'Everywhere' search inspires more than 13 million travelers every month, by finding all the best prices from their chosen airport.

 

Find a place to stay

Save money on your room, as well your flights. We work with the biggest names in travel and have special deals with the world's leading hotels to share with you.

 

Expert tips and tricks

We've been finding the best flights since 2008 and we share that knowledge with you. With Mash-ups, you can mix and match flights to get the best deal, like flying out with one airline and back with another.

 

Travel with a conscience

Check out our 'Greener choice' label, which highlights the flights that emit less CO2. Weve already helped more than 80 million travelers select the flight with the lowest emissions for their route.

 

Your data, your choice

We never use your data to hide information or mislead you into booking something you don't want. And your personal information is just that - yours. Want to know more? Read our cookie and privacy policies.

 

Here for you

Travel doesn't always go to plan but we do our best to put things right. Our helpful support teams are on hand seven days a week.

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